Appointment Requests and Confirmation
Website submissions are appointment requests. The selected date and time remain provisional until confirmed by MedEx Hospitals.
Changes and cancellation
Please call the hospital as early as possible to change or cancel a confirmed appointment. Doctor availability, emergencies and clinical schedules may require rescheduling.
Arrival
Patients may be asked to arrive early with relevant medical records, current prescriptions, insurance documents and identification.
Cashless and reimbursement
Insurance, TPA, scheme and reimbursement support is subject to policy terms, eligibility, documentation and pre-authorisation. Confirmation should be obtained before treatment.